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KNOW! CASE STUDIES

Knowledge Management


The intelligence unit of an energy company designed a robust intelligence knowledge and content management system that was to be a showcase for its intelligence process enhancement. In its final phase, it confronted a number of issues relating to intellectual property, content policy, archiving, and other matter which had not been previously considered and would have significant impact on the success of the system. The project was slated for launch in a matter of weeks and the intelligence unit required solutions that could satisfy various stakeholders and fulfill the intent of the effort.

i
in’s Advisory Service worked with the intelligence unit manager to assess the various issues confronting the project, taking into consideration the project timeline, intent, expectations, user requirements, and other key factors. i provided recommendation that addressed intellectual property concerns and helped establish content management policy. i also devised a phased-in solution that allowed the project to launch successfully and on schedule. The client’s intelligence knowledge and content management system was able to fulfill its function, while the unit made the required modifications over time.

 


 

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